Shipping policy

Last Updated: October 19, 2026

At FLEWERA, we want you to understand how shipping works before placing an order. This Shipping Policy explains our order cutoff time, processing time, estimated transit time, shipping fees, delivery coverage, and how we handle common shipping issues.

Please review the information below before completing your purchase. If you have questions about shipping or your order, you are welcome to contact our customer service team.

1. Shipping Information at a Glance

Shipping Detail Information
Order Cutoff Time 8:00 PM Eastern Time (ET)
Order Processing Time 1–3 business days
Estimated Transit Time 2–6 business days after the package is handed to the shipping carrier
Estimated Total Delivery Time Approximately 3–9 business days
Standard Shipping Fee $4.99 for orders with a merchandise subtotal below $35.00
Free Standard Shipping Orders with a merchandise subtotal of $35.00 or more
Ship-from Location Pittsburgh, Pennsylvania, United States
Shipping Coverage The contiguous 48 U.S. states and Washington, D.C.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances.

2. Shipping Destinations

FLEWERA currently ships to eligible delivery addresses in the 48 contiguous United States and Washington, D.C.

We do not currently offer shipping to the following destinations:

  • Alaska

  • Hawaii

  • Puerto Rico

  • U.S. Virgin Islands

  • Guam

  • American Samoa

  • Northern Mariana Islands

  • U.S. Minor Outlying Islands

  • International destinations outside the United States

  • Other addresses outside our stated shipping coverage

Please ensure that your shipping address is located within our supported delivery area before placing your order. If the checkout does not accept your address or indicates that shipping is unavailable, we are unable to promise delivery to that location.

3. Order Cutoff Time

Our order cutoff time is 8:00 PM Eastern Time (ET).

Orders placed before the cutoff time are queued for processing according to our normal processing schedule. Orders placed after 8:00 PM ET are generally treated as received on the next business day for processing purposes.

The cutoff time does not mean that an order will ship on the same day it is placed. All orders remain subject to the processing time stated in this policy.

4. Order Processing Time

Our standard order processing time is 1–3 business days.

Processing time refers to the period needed to prepare an order for shipment before it is handed to the shipping carrier. It is separate from transit time.

Processing generally takes place on business days, Monday through Friday, excluding applicable U.S. federal holidays. Orders placed during weekends or holidays may begin processing on the next business day.

During periods of higher order volume or when unexpected operational issues arise, processing may take longer than usual. If a significant delay affects your order, please contact us for assistance.

5. Transit Time and Estimated Delivery

After an order has been processed and handed to the shipping carrier, standard transit time is estimated at 2–6 business days.

Based on our stated processing and transit estimates, the estimated total delivery time is approximately 3–9 business days. This estimate combines processing time and carrier transit time; it is not a guarantee that every order will arrive within that period.

Delivery may take longer because of:

  • Carrier service interruptions or delays

  • Severe weather or natural events

  • U.S. federal holidays and seasonal shipping volume

  • Incorrect or incomplete shipping information

  • Delivery access restrictions or other circumstances outside our reasonable control

Please allow the stated processing and transit periods before concluding that a package is delayed. If your tracking information has not updated for an extended period or your package appears to be missing, contact us and we will help you review the available information.

6. Shipping Fees and Free Shipping

Shipping fees are calculated based on the merchandise subtotal before shipping charges and applicable taxes.

  • Orders below $35.00: A standard shipping fee of $4.99 applies.

  • Orders of $35.00 or more: Standard shipping is free.

The free-shipping threshold applies to the merchandise subtotal, not the total amount after shipping fees and taxes. Discounts that reduce the merchandise subtotal may affect eligibility for free shipping.

The applicable shipping fee, if any, will be displayed during checkout before you complete your purchase. Please review the order total carefully before submitting your order.

7. Shipping Origin and Business Address

Orders are shipped from the United States. Our business address is:

FLAHERTY GMEW INC
1025 Perry Hwy
Pittsburgh, PA 15237
United States

This address is provided for business contact purposes. It is not a customer walk-in location, and customers should not visit the address to collect orders or return products without prior written arrangements and confirmation from our customer service team.

Please do not send returns to this address unless our customer service team has specifically confirmed that it is the correct return destination for your order.

8. Shipping Address Accuracy

Please carefully review your shipping address, including the recipient's name, street address, apartment or unit number where applicable, city, state, and ZIP code, before submitting your order.

If you notice an error, contact us as soon as possible at service@flewera.shop. We will review whether a change can be made, but address changes cannot be guaranteed after an order has entered processing or been handed to the carrier.

FLEWERA cannot guarantee successful delivery when the address provided at checkout is incorrect, incomplete, or outside our supported shipping area.

9. Tracking and Delivery Updates

If tracking information is available for your shipment, it will be provided through the shipping or order notification process.

Tracking information may take some time to appear or update after a package is handed to the carrier. Carrier tracking events and delivery scans are managed by the carrier, so updates may not occur continuously.

If you have not received tracking information when expected, or if the tracking status appears unusual, please contact our customer service team with your order number so we can assist you.

10. Delayed, Lost, or Damaged Shipments

If your package appears delayed, lost, or damaged in transit, please contact us at service@flewera.shop and include your order number and a description of the issue. Photos of visible package or product damage may help us review the matter.

We will review the information available and, where appropriate, help you determine the next steps with the shipping carrier. Delivery investigations and resolutions may depend on the circumstances and the carrier's available information.

A delivery estimate is not a guaranteed arrival date. However, if you believe your order has not arrived within a reasonable period, please contact us so we can review your concern.

11. Contact Us

If you have questions about this Shipping Policy, shipping fees, delivery estimates, or an existing order, please contact us:

Company: FLAHERTY GMEW INC
Email: service@flewera.shop
Phone: +1 724-201-2425
Customer Service Hours: Monday–Friday, 9:00 AM–8:00 PM Eastern Time

We will do our best to provide clear information and assistance regarding your shipping inquiry.

Thank you for shopping with FLEWERA.